Homly AU

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and account preferences when you register. We also collect information about how you use the Service, including properties you view, save, or enquire about.

2. How We Use Your Information

We use your information to:

Provide and improve the Homly AU service
Send property enquiries to agents on your behalf
Send account-related emails (confirmation, password reset)
Personalise your property search experience
Provide property analytics to listing agents

3. Information Sharing

We do not sell your personal information. When you submit an enquiry, your contact details are shared with the listing agent. We may share aggregated, non-identifying data for analytics purposes. We use Supabase for data storage and Anthropic's API for AI features — please review their respective privacy policies.

4. Data Storage and Security

Your data is stored securely using Supabase (PostgreSQL with row-level security). We use industry-standard encryption for data in transit. While we take reasonable precautions, no internet transmission is 100% secure.

5. Cookies

We use cookies solely for authentication purposes (Supabase session cookies). We do not use third-party tracking or advertising cookies.

6. Your Rights

Under Australian Privacy Principles (APPs), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@homly.com.au.

7. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date above. Continued use of the Service constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us at hello@homly.com.au.